Hardware to Hosted

This interconnect was exclusively focused on providing hosted PBX solutions with the Avaya product line to the small to medium-size business market. Several years ago, management saw the shifting of the market with the maturity of VoIP solutions and made the decision to transform from a hardware provider to a service provider.

With the White Label offering, this interconnect is able to design and implement phone systems by providing the phones and network equipment with PBX functionality in their private labeled cloud. Since their conversion they have gone from zero recurring revenue to $100K a month at upwards of 65% margins.