White Label Communications is excited to announce new and improved Click2Call capabilities. As a reminder, Click2Call is a free application that can be integrated into many browser-based application(s) and provides flexible options that can often support and anchor custom applications.
How Click2Call Works
Click2Call simplifies calling procedures by reducing dialing time, wrong numbers, and duplicated calls. To start a call with Click2Call, click a phone number that appears in your browser. Clicking the number will activate your device of choice (desk phone, Web phone, cell phone, etc.). Once you answer your device, the phone number you clicked will start to ring.
Click2Call now includes the ability to change the phone number that will be making the outbound call and the option to precede each call with a prefix.
Changing the Outbound Phone Number (DID)
Previously, changing the phone number associated with a user’s Click2Call plugin required signing into the reseller portal and updating the number on that device user’s page each time the number needed to be switched.
Now you can now assign the outbound number from the Click2Call application. Any phone numbers available on the device user’s page will be in the plugin.
If you own multiple phone numbers (DIDs) and want to present those phone numbers dynamically as an outbound caller ID, then this feature will be extremely attractive to you.
Adding a Prefix
Prefixes provide extra flexibility within your system. Click2Call now allows you to take advantage of that flexibility using the new prefix feature. By entering the wanted prefix in the “Prefix” field, every call made by a Click2Call plugin will automatically include that prefix when dialing a clicked phone number.
Do not lose a deal!
If you believe Click2Call can benefit one of your customers, differentiate your solution and help you win a deal, please reach out to your Partner Advocate to discuss your use case.